— LEGAL
Effective Date: April 9, 2026
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Passion Collective LLC, doing business as Concept (“Concept,” “Company,” “we,” “us,” or “our”), governing your access to and use of the Concept platform located at conceptstudio.app, any associated mobile applications, and all related services, features, and content (collectively, the “Service”).
BY CREATING AN ACCOUNT, ACCESSING, OR USING THE SERVICE IN ANY WAY, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY, WHICH IS INCORPORATED HEREIN BY REFERENCE. IF YOU DO NOT AGREE TO THESE TERMS IN THEIR ENTIRETY, YOU MUST NOT ACCESS OR USE THE SERVICE.
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you through the Service or via the contact information associated with your account. Your continued use of the Service following notification of changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, your sole remedy is to discontinue use of the Service.
You must be at least eighteen (18) years of age to use the Service. By creating an account, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.
The Service is not directed to individuals under the age of 18. If we become aware that a user is under 18, we will promptly delete their account and all associated data.
You must provide a valid phone number to register. You represent and warrant that the phone number you provide belongs to you and that you are authorized to use it for account verification and to receive communications. Each individual may maintain only one (1) account on the Service.
To access the Service, you must register by providing your phone number, verifying it via a one-time passcode, and providing your first name. By registering, you agree to provide accurate, current, and complete information and to update it promptly if it changes.
Upon registration, the Service automatically creates a personal studio workspace, generates a username, and enrolls you in our free subscription tier. These are core components of the Service and are provisioned as part of the registration process.
You are solely responsible for all activity that occurs under your account. You agree to maintain the security of your account credentials and to notify us immediately at app@conceptstudio.app if you suspect unauthorized access. We are not liable for any loss or damage arising from unauthorized use of your account.
Concept is a creative collaboration platform designed for producers, agents, operators, and creative professionals. The Service provides studio workspaces, a contacts phonebook, direct messaging, project management and coordination tools, portfolio hosting, and notification systems.
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We will make reasonable efforts to provide advance notice of material changes that affect your use of the Service.
THIS SECTION CONSTITUTES YOUR EXPRESS WRITTEN CONSENT TO RECEIVE COMMUNICATIONS FROM CONCEPT.
By creating an account on Concept, you expressly consent to receive the following communications from us and through the Service:
SMS messages are sent using our toll-free number +1 (888) 652-3252 or such other numbers as we may use in the future. Message frequency varies based on your activity and project participation. Message and data rates may apply depending on your mobile carrier and plan. We implement rate limits to prevent excessive messaging. You may reply HELP to any SMS message from us to receive support contact information. You may reply STOP to opt out at any time.
You may opt out of SMS messages at any time by replying STOP to any message from us, or by adjusting your notification preferences within the Service. Opting out of SMS does not terminate your account but may limit certain Service functionality, as SMS notifications are a core communication mechanism of the platform. You may resume SMS messages by replying START or by re-enabling SMS in your account settings.
All SMS and push notifications sent through the Service are transactional and directly related to your use of the platform and your participation in projects. Concept does not send promotional or marketing SMS messages.
You retain full ownership of all content you upload, create, or transmit through the Service (“User Content”), including but not limited to images, videos, audio files, documents, portfolio items, project descriptions, messages, and profile information. Nothing in these Terms transfers ownership of your intellectual property to Concept.
By uploading or submitting User Content to the Service, you grant Concept a limited, non-exclusive, worldwide, royalty-free, and revocable license to host, store, display, reproduce, and distribute your User Content solely for the purpose of operating and providing the Service to you and other authorized users. This license exists only for as long as your content remains on the platform and terminates when your content is deleted in accordance with our retention policies.
We may use your creative content (portfolio items, media files, and project uploads) to train internal models solely for the purpose of improving your experience on the Service — such as better recommendations, matching, and personalization. We do not use your creative content to generate new content. We will never sell, license, or share your creative content with any third party for their training purposes or any other independent use.
We may use automated tools to organize, categorize, index, and surface your content within the platform for your benefit — for example, suggesting tags, improving search results for your own work, or organizing your portfolio. These features exist to serve you and are performed solely within the scope of the Service. Any automated tools used for these purposes do not share your creative content with external systems or third parties.
Certain content on the Service is publicly accessible by default, including your creator profile, portfolio, and any project content you designate as public. Content shared via public links is accessible to anyone who has the link, even if they are not registered users. Public links do not expose any private account data — only content you explicitly designated as publicly shareable is accessible via public links, and link access is governed by your account settings at the time of sharing.
Public profiles are indexed by search engines by default. There is no opt-out from search engine indexing available for public profiles. If you wish to limit search engine visibility, you should consider the content you make publicly available on your profile. You are responsible for understanding what content you make publicly available.
If you delete your account, your portfolio, public profile, and associated content will be removed from all user-facing surfaces of the Service immediately. Content you uploaded to a collaborative project prior to deletion will remain accessible to other confirmed project participants, as those participants independently consented to collaborate on that project and their access rights were established at the time of upload.
By uploading User Content, you represent and warrant that:
You agree not to upload, share, or transmit any content that:
You agree not to:
We reserve the right, but are not obligated, to monitor User Content and user conduct. We may, in our sole discretion, remove any content, suspend or terminate any account, and take any other action we deem necessary to enforce these Terms or protect the Service, its users, or third parties.
The Service allows you to store contact information about other individuals in your studio phonebook, including individuals who may or may not be users of the Service. If you add contact information for any individual to the Service, you represent and warrant that:
When you participate in projects or join teams on the Service, the profiles of other participants may be saved to your phonebook and your profile may be saved to theirs. This is a core feature of the platform that facilitates professional networking and collaboration. All profile information shared through this mechanism is information that is already publicly available on the platform.
When you delete your account, your profile will be removed from all user-facing surfaces of the Service immediately, including other users’ phonebooks and project views. Certain de-identified data derived from your account activity may be retained by Concept following deletion for internal purposes including platform improvement and model training, in accordance with our Privacy Policy. No personally identifiable information is retained for these purposes following account deletion. De-identified data is retained for no more than three (3) years following account deletion, after which it is permanently deleted.
The Service, including its design, features, functionality, code, logos, and trademarks, is owned by Passion Collective LLC and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works of the Service without our prior written consent.
Concept respects the intellectual property rights of others and expects users to do the same. If you believe that content on the Service infringes your copyright, you may submit a written notice to our designated agent containing the following:
Send copyright notices to:
If you believe your content was removed by mistake or misidentification, you may submit a counter-notification to the address above containing the information required under 17 U.S.C. § 512(g)(3). If we receive a valid counter-notification, we may restore the removed content in accordance with applicable law.
We will terminate the accounts of users who are determined to be repeat infringers of third-party copyrights, in appropriate circumstances and at our sole discretion.
CONCEPT DOES NOT PRE-SCREEN, MONITOR, REVIEW, OR EDIT USER CONTENT. WE ARE NOT LIABLE FOR ANY USER CONTENT UPLOADED, POSTED, OR TRANSMITTED THROUGH THE SERVICE BY ANY USER. ALL USER CONTENT IS THE SOLE RESPONSIBILITY OF THE USER WHO CREATED OR UPLOADED IT. WE ACT AS A PASSIVE CONDUIT AND HOSTING PROVIDER FOR USER CONTENT AND ASSUME NO RESPONSIBILITY FOR THE ACCURACY, LEGALITY, OR APPROPRIATENESS OF ANY USER CONTENT.
The Service offers multiple subscription tiers with varying features and capabilities. A free tier is available with limited functionality. Paid subscription plans provide access to additional features as described on the Service at the time of purchase.
All payments are processed by Stripe, Inc., our third-party payment processor. By subscribing to a paid plan, you agree to Stripe’s terms of service. Your payment card information is collected and processed exclusively by Stripe and is never stored on our servers.
Paid subscriptions are billed on a recurring basis according to the billing cycle you select at the time of purchase. Your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date. You authorize us to charge the payment method on file for each renewal.
ALL SUBSCRIPTION PAYMENTS ARE FINAL AND NON-REFUNDABLE, EXCEPT AS SET FORTH BELOW.
There are no refunds or credits for partial subscription periods, downgrades, or unused features. If you cancel a paid subscription, you will retain access to paid features until the end of your current billing cycle, after which your account will revert to the free tier. If we terminate your paid account without cause (i.e., not for a violation of these Terms or applicable law), you will receive a pro-rated refund for the unused portion of your current billing cycle. A pro-rated refund means you will be reimbursed for the portion of the billing period you did not use.
We reserve the right to change subscription pricing at any time. If we increase the price of your current plan, we will provide you with at least thirty (30) days notice before the new price takes effect. Your continued subscription after the price change constitutes acceptance of the new pricing.
If a payment fails, we will notify you via the contact information associated with your account and provide a seven (7) day grace period during which you may update your payment method. If payment is not resolved within this period, your subscription will be downgraded to the free tier and you will retain access to your content and account.
From time to time, we may offer promotional access to paid features through invitation codes, promotional codes, or other mechanisms. Promotional access is provided at our sole discretion and may be subject to additional terms communicated at the time of the offer. We reserve the right to modify or discontinue any promotional program at any time.
The Service provides a direct messaging feature that allows users to communicate with one another. Messages are stored on our servers to provide the Service. Messages are not end-to-end encrypted. By using the messaging feature, you acknowledge that Concept has the technical ability to access message content for purposes including but not limited to providing the Service, enforcing these Terms, and complying with legal obligations.
You agree to use the messaging feature only for legitimate professional communications related to your use of the platform. You may not use messaging to send spam, harassing content, threats, or any material that violates these Terms or applicable law.
Messages are retained in accordance with our Privacy Policy. When you delete a message, it will be removed from your view but may be retained on our servers for a limited period in accordance with our data retention practices.
Your use of the Service is also governed by our Privacy Policy, available at conceptstudio.app/privacy. The Privacy Policy describes how we collect, use, store, and share your personal information. By using the Service, you consent to the practices described in the Privacy Policy.
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CONCEPT DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
Without limiting the foregoing, we do not warrant that the Service will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We do not warrant the accuracy, reliability, or completeness of any content on the Service, including User Content. We do not endorse, verify, or assume responsibility for any User Content or third-party content accessible through the Service.
You acknowledge that you use the Service at your sole risk and that you are solely responsible for any damage to your devices or loss of data that results from your use of the Service.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CONCEPT, PASSION COLLECTIVE LLC, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).
Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, the limitations in this section shall apply to the fullest extent permitted by law.
You agree to indemnify, defend, and hold harmless Concept, Passion Collective LLC, and their respective officers, directors, members, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to reasonable attorneys’ fees and legal costs) arising out of or related to:
This indemnification obligation will survive the termination of your account and these Terms.
Before initiating any formal dispute resolution proceeding, you agree to first contact us at app@conceptstudio.app and attempt to resolve the dispute informally for a period of at least thirty (30) days.
IF WE CANNOT RESOLVE A DISPUTE INFORMALLY, YOU AND CONCEPT AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING INDIVIDUAL ARBITRATION, RATHER THAN IN COURT.
Arbitration shall be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules, or by mutual agreement, another arbitration provider. The arbitration shall be conducted remotely by default, unless both parties agree otherwise. If in-person proceedings are required, they shall be conducted in New York, New York, or at a location mutually agreed upon by the parties.
The arbitrator shall have authority to award any relief that would be available in a court of competent jurisdiction. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU AND CONCEPT AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
If this class action waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights. Additionally, claims within the jurisdiction of small claims court may be brought in small claims court.
These Terms and any disputes arising hereunder shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of laws principles. To the extent that arbitration does not apply, you consent to the exclusive jurisdiction and venue of the state and federal courts located in New York County, New York.
You have the right to opt out of this arbitration agreement. To opt out, you must send written notice of your decision to opt out to app@conceptstudio.app within thirty (30) days of the date you first agree to these Terms. Your notice must include your name, the phone number associated with your account, and a clear statement that you wish to opt out of arbitration. If you opt out, neither you nor Concept will be required to arbitrate disputes, and either party may bring claims in a court of competent jurisdiction as set forth in §16.5. Opting out of arbitration does not affect any other provision of these Terms.
You may delete your account at any time through the Service or by contacting us at app@conceptstudio.app. Upon deletion, your account will be deactivated and your data will be handled in accordance with our Privacy Policy, including our data retention practices.
We may suspend or terminate your account at any time, with or without cause, and with or without notice. Reasons for termination may include, but are not limited to, violation of these Terms, suspected fraudulent or illegal activity, extended periods of inactivity, or any conduct we determine, in our sole discretion, is harmful to the Service, other users, or third parties.
Upon termination, your right to access and use the Service will immediately cease. Sections of these Terms that by their nature should survive termination will survive, including but not limited to Sections 6 (User Content), 8.4 (Indemnification for Contact Data), 9 (Copyright), 13 (Disclaimer), 14 (Limitation of Liability), 15 (Indemnification), 16 (Dispute Resolution), and 18 (General Provisions).
These Terms, together with the Privacy Policy and any other agreements expressly incorporated by reference, constitute the entire agreement between you and Concept regarding the Service and supersede all prior agreements and understandings.
If any provision of these Terms is held to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by Concept.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, sale of assets, or operation of law.
We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, acts of government, internet outages, or third-party service failures.
These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to these Terms.
If you have any questions about these Terms, please contact us at:
Passion Collective LLC — All rights reserved